Do I need to walk my child in?
No, you don't need to walk your child into camp in the mornings, although you are more than welcome to come in. We are happy to help campers sign in if they need assistance.
Do I need to sign my child in and out?
It is helpful if you check your child in and out on the app by clicking on your child's icon on the KT Connect app. We do NOT use the "Check In/Out" button.
Do I have to book camp days on the app?
Yes, days need to be booked on the app so we can staff appropriately and stay within ratios. The app will not let you book the day of. You can always message to see if we have space available to add your child to our roster the day of.
If my child misses a scheduled camp day can we get a credit for another day?
No, We have a 24-hour cancellation policy. Scheduled days must be canceled by 7 am the day prior to the day you are canceling to avoid being charged for that day.
There may be instances where you pay for camp days that your child misses due to illness, unexpected changes in your schedule, or childcare needs. To ensure fairness to all families and maintain consistency, we cannot accommodate individual requests to adjust accounts for days when campers are absent.
